Planning a luxury vacation should feel exciting, effortless, and deeply personal. At St. Germain Travel Group, we understand that your time is precious, your tastes are refined, and your desire to explore the world comes with a need for detail, discretion, and dedication. That’s why our travel planning process is designed to deliver not just trips, but extraordinary experiences.
Here’s a look at what you can expect when you book your journey with us, from the moment you first reach out to the day you return home.
1. Discovery & Consultation: Understanding You
Every unforgettable journey begins with a conversation. Once you reach out, we schedule a complimentary consultation—by phone, video call, to understand your travel style, preferences, goals, and dreams, and budget. Whether you have a destination in mind or are starting with a blank slate, this is where we begin to shape your perfect escape.
We dive into details such as:
- Your ideal pace (relaxation vs. exploration)
- Accommodation preferences (boutique hotels, luxury resorts, private villas)
- Culinary interests
- Activity levels and adventure appetite
- Special occasions or milestones
- Travel companions and their needs
This is also the perfect time to share any must-haves or deal-breakers. We listen intently, ask thoughtful questions, and begin painting a picture of what your bespoke itinerary could look like.
2. Research & Proposal: Tailoring the Journey
Following our consultation, we begin crafting your personalized proposal. Using our global network of trusted partners and insider knowledge, we design a custom itinerary that reflects your desires, budget, and travel goals. Sometimes we design more than one.
Within 3–5 business days, you’ll receive a beautifully presented digital proposal that includes:
- Handpicked accommodations
- Curated experiences (private tours, tastings, cultural encounters)
- Suggested routes and logistics
- VIP upgrades or exclusive perks
- Optional add-ons for flexibility
This phase is collaborative. We welcome feedback, revisions, and refinements. Our goal is to make sure every aspect feels aligned with your vision.
3. Booking & Confirmation: Seamless Execution
Once the itinerary is approved, we take care of every booking on your behalf—from flights and transfers to hotels, guides, and experiences. Because of our industry affiliations and long-standing partnerships, we often unlock upgrades, early check-ins, and other perks not available to the public.
You’ll receive a finalized itinerary and invoice, along with clear expectations on the next steps, deadlines, and travel documents. Everything is organized, secure, and stress-free.
4. Pre-Departure Preparation: Peace of Mind
As your departure is near, we ensure you’re fully prepared. Our pre-departure package includes:
- A detailed digital itinerary accessible via mobile app or PDF
- Destination-specific tips (local etiquette, currency, weather)
- Event tickets
- Emergency contact info and travel insurance guidance
5. While You Travel: Real-Time Support
While you’re off enjoying your journey, we remain just a message or call away. We are your 800#
We partner with on-the-ground teams in most destinations, so you have support wherever you go. Our commitment doesn’t stop when you board your plane, it continues throughout your trip.
6. Welcome Home: Reflect & Reconnect
Once you return, we check in to hear about your experience. What did you love? What could have been better? These conversations help us continuously refine your travel profile so each future trip is even more aligned with your preferences.
Many of our clients become lifelong travelers with us, returning for new adventures, family celebrations, romantic getaways, or solo escapes. We’re honored to be part of your travel story.
Why Our Process Works
Our approach combines the personal touch of a boutique agency with the global reach of elite industry partnerships. It’s intuitive, thorough, and designed for travelers who value excellence, ease, and exclusivity.
You can expect:
- Transparent communication and pricing
- Tailored recommendations, never one-size-fits-all packages
- Access to hidden gems and once-in-a-lifetime experiences
- An advocate before, during, and after your trip
Let’s Start Planning
Whether it’s your first luxury trip or your fiftieth, we’d love to design something exceptional for you. Reach out today for a no-pressure consultation and let’s start crafting a journey you’ll remember forever.
At St. Germain Travel Group, travel isn’t just where you go—it’s how you feel when you get there.